Knowledge Sprint - Configuration Management Database (CMDB) for Smarter Asset Management in Crystal Eye

Asset tracking alone leaves blind spots. It tells you what you own, but not how those assets connect, which ones are business-critical, or where a single change could trigger outages, extend recovery times, or expose compliance gaps.  

What matters is understanding how those assets connect, depend on each other, and impact business operations. That’s where IT Asset Management (ITAM) ends, and Configuration Management Database (CMDB) begins. Without this context, change management becomes guesswork, outages ripple across systems, and compliance audits turn into fire drills. 

In this webinar, we will walk through how Crystal Eye embeds a Configuration Management Database (CMDB) into the security platform, giving a clear view of relationships between IT assets. You will see how this visibility strengthens decision-making, cuts response times, and reduces the burden of compliance. 

Why Attend: 
By attending, you will learn how: 

• ITAM and CMDB complement each other to enable informed decision-making.
• CMDB accelerates response times by mapping dependencies and supporting root-cause analysis. 
• Metadata tagging helps identify sensitive assets and strengthen DLP strategies. 
• Crystal Eye embeds a CMDB into its Security Mesh architecture, eliminating the need for external solutions. 
• Manufacturing and OT environments benefit from CMDB’s visibility into IT-OT relationships. 
• Future roadmap features like linking vulnerability scans directly to CMDB assets will enhance proactive risk management. 

Live demonstration highlights: 

• Device discovery through Crystal Eye, with automatic addition of devices into the CMDB.
• Manual enrichment of governance metadata (owner, business unit, data classification, warranty dates).
• Visualisation of device relationships and dependencies in real time. 
• Roadmap discussion on linking vulnerability scan results directly into the CMDB for proactive risk management. 
   

Crystal Eye already maps assets across the network. Crystal Eye Orchestrate extends this with a SaaS-based CMDB built into its Security Mesh. This is not just hardware tracking. The CMDB captures the digital layer too; software libraries, document assets, and other critical elements often overlooked. 

For organisations, that means:  

• Inventory management that is complete and always up to date.
• Change management that anticipates impact before disruptions occur.
• Incident management with faster root-cause visibility in SOC workflows. 
• Reporting and compliance evidence delivered in minutes, not weeks. 
• Cost optimisation through visibility of underused or redundant assets.